Pradeep P
A blumer since 20/05/2019
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I'm able to provide ...

Click any of the tasks below to send an enquiry to Pradeep

Office support

I can do this because ...

Vast Experience in office management

Virtual assistant


Technology

I can do this because ...

Spent 30 Years in technology industry gaining both Software and Hardware Skills

Office support

I can do this because ...

Extensive Office support for Business and Administration

Odd jobs

I can do this because ...

Multi Skilled can turn my hands to anything and have worked with several large Corporations in putting on many caps to ensure successful task completions.


My biography

Hard Working, Honest professional with integrity and humility and infectious enthusiasm. Love working with Clients on all aspects of business life. Nothing is too small or unimportantly and will go beyond customer expectations to ensure over 100% satisfaction.
 

I'm a blume specialist in ...

Virtual Assistant

Highly qualified, tenacious and work driven professional with 12+ years of experience in several positions with verifiable track record of achievements including delivering above and beyond revenue goals by identifying and pursuing business opportunities with new and existing accounts.Friendly and outgoing demeanour armed with broad-based skills and experience in customer engagement, client satisfaction, telephony etiquette, customer care and administrative duties. Deft manager vast in achieving organisational goals with exceptional leadership capability and customer management expertise to plan and lead a series of customer Success initiatives, demonstrates proven effectiveness to assume the position of a customer relationship manager;determined to implement earned skills for the rapid growth of the prospective organisation.

 

COMPETENCIES

·       Ability to Communicate Client Needs with Staff.

·      Aptitude in resolving issues with customer-focused orientation.

·      Ability to coordinate completion of multiple tasks and deadlines.

·      Advanced analytical, problem solving and decision-making skills.

·      Ability to handle demanding customers with patience and professionalism.

·      Resilience and stamina to work well under pressure and maintain confidentiality.

·      Excellent writing, communication, management, interpersonal and leadership skills.

·      Proficient in Microsoft Office Suite with the ability to increase customer engagement.

·      Track record in building rapport and maintaining client relationships within the service industry.

 

SKILLS AND EXPERTISE

 

Listening 

Client-Focused 

Client Relations

Customer Service 

Customer Engagement

Customer Satisfaction

Complaint handling

Time management 

Strategic Leadership

Account Management

Business Development

Competitive Positioning

Relationship Management

Training and Development 

Team Building & Leadership

Issue Diagnosis & Resolution

Sales & Account Management

Technical Project Management

Business Process Optimisation

Pre-Sales & Post-Sales Support

Contract Analysis and Negotiation

 

 

Services I provide include:
General admin support£22.85 p/hSend an enquiry
Diary management
Arranging meetings, holidays, thinking space - enabling you to stay on top of your time
£24.00 p/hSend an enquiry
Call handling
Customer service, switchboard or front of house
£24.00 p/hSend an enquiry
Event management
From small office parties to huge conferences
£24.00 p/hSend an enquiry
Data entry
Whatever data you have entered reliably and accurately
£29.75 p/hSend an enquiry
Transcription£29.75 p/hSend an enquiry
Online research
Competitor analysis? Away-day venues? If it is online it will be found
£24.00 p/hSend an enquiry
Desktop publishing
Spruce up your powerpoints and publications
£29.75 p/hSend an enquiry
Database creation/update
Suppliers, customers, staff - set up or update any database
£41.25 p/hSend an enquiry
Social media management
Planning and delivering campaigns
£29.75 p/hSend an enquiry
Read my Virtual Assistant profile
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