I am an experienced Manager with a proven track record of success in business. A strong pro-active leader, empowering staff to take ownership, providing coaching, training and mentoring.
Commercially aware and results orientated with skills that ensure service delivery and support agreements are consistently met on time and within budget. Recognised for being focused with excellent relationship management skills.
My key areas of expertise include – Customer service including retention, Health and Safety, sales/marketing, budgets and controls, contract negotiation, forecasts combined with analysis, quality and operation management, accounts ledgers, financial reporting.
I have reported directly to the board in my senior roles, and have undertaken confidential projects for them as an integral part of my responsibilities. This has included attending board meetings, producing minutes, notices of meetings and agendas.
My high attention to detail and the ability to develop thorough work plans has allowed me to be very successful in my previous positions. My ability to be consistent in following procedures and at the same time be flexible with change allows me to deliver great quality work and still adjust to new procedures as necessary.
I am able to adjust to change but not at the expense of quality in order to see that my work helps to ensure the company's success.
Within the manufacturing sector, I have rebuilt two sales and marketing offices from scratch and introduced systems and controls. Similarly, in hospitality, I have completely restructured the business with systems and controls throughout all departments including risk assessments and Health and Safety.
My role encompassed rebuilding relationships with the team, customers and guests and returning the business to profitability.
My profile is shown on Linkedin. I am currently available to attend an interview.
Although I have passed to normal retirement age, I offer experience, dedication and an extensive range of transferable skills. I am keen to return to the commercial world.
| Services I provide include: | ||
|---|---|---|
| General admin support | £18.25 p/h | Send an enquiry |
| Diary management Arranging meetings, holidays, thinking space - enabling you to stay on top of your time | £24.00 p/h | Send an enquiry |
| Call handling Customer service, switchboard or front of house | £18.25 p/h | Send an enquiry |
| Event management From small office parties to huge conferences | £29.75 p/h | Send an enquiry |
| Data entry Whatever data you have entered reliably and accurately | £18.25 p/h | Send an enquiry |
| Online research Competitor analysis? Away-day venues? If it is online it will be found | £24.00 p/h | Send an enquiry |
| Desktop publishing Spruce up your powerpoints and publications | £24.00 p/h | Send an enquiry |
| Database creation/update Suppliers, customers, staff - set up or update any database | £24.00 p/h | Send an enquiry |