FAQs


General

Who is Blume for?

Blume is for older people who want flexible, interesting work and for organisations and individuals who want excellent services.

Is Blume a charity?

No. Blume is a social venture. We believe that financially sustainable organisations can often achieve the greatest social good. Our goal therefore is to improve working opportunities for older people and make a profit at the same time.

How does Blume make money?

We take a percentage of every transaction. On average it is 10% per transaction but it depends on the size of the task. You can read a full guide to charging here.

Why become a Blumer?

Becoming a blumer gives you the chance to offer your skills and experience to others in a flexible way. You can choose which tasks you want to do, when you want to do them, and how much you want to charge for them – as long as you charge above the living wage. If you're lucky enough not to need the money, then you can donate your fees to charity through our site. And if you don't want to do the work you're offered, then you simply say no (politely, of course). There really is no downside other than spending the next few minutes filling in some inevitably annoying forms. So what are you waiting for? Become a blumer!

What is a blumer?

A blumer is an experienced person (hopefully you) who has signed up to provide help to people seeking support with specific tasks.

For blumers

Am I committed to doing the tasks that I sign up to?

No. You are only committed to doing a task after you agree it with the buyer. Signing up for the task indicates only that you are potentially interested in doing it. Obviously the more tasks you sign up to the more likely you are to attract buyers.

Can I work for free?

No. You must charge at least the national living wage (£7.50). This ensures that both you and the buyer take the work seriously and is fairer for people who cannot afford to work for free. We have a feature that enables you to donate your fee to charity if you wish.

Can I trust you with my details?

Of course! (But we would say that wouldn’t we?). We are legally obliged by our terms and conditions not to share your details but more importantly we want blume to be a community of committed and enthused people. So we will allow you to sign out and remove your details whenever you want. You are judge and jury.

From a security point of view, we take all the security measures you would expect. We have an SSL encryption and only store your card details at our payments provider.

When can I expect my first work?

We hope to launch properly in the next three months. So you should expect to get some enquiries from that point – depending of course on how irresistible your profile is!

How much should I charge?

We have a separate Guide to charging for you to read. A link to this will also appear when you get round to that part of the process so you don’t have to read it now.

How long does the sign-up process take?

To get a basic profile up takes no more than five minutes. If you want to write your profile in haikus or sign up to all the tasks then it will take a little longer.  You will then submit it for approval which in working hours will usually take less than an hour to be processed. 

Do I have to fill in the whole form now?

No. You can start the process and return to it as often as you want to in order to add, subtract or edit. Simply log back in and you will be able to continue what you started.

Can I change my profile?

Yes. You can add tasks or take tasks away. You can change your profile photograph and bio. In fact you can change anything you want. You are in control of it. It is your profile after all.

Will my details appear on the website immediately?

No. Your profile will not appear until it has been approved by the Blume team.  In UK working hours this usually takes less than an hour from the point of submission.

How does Blume cover its costs?

We take a percentage of every transaction. On average it is 10% per transaction but it depends on the size of the task. You can read a full guide to charging here.
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